Tripp

Marketing, Creative, and CX director

Designing for Real Human Behavior

Hi, I’m Amber, a marketing, creative, and customer experience director with deep roots in UX and a behavioral-science mindset. I build strategies, brands, and digital experiences that meet people where they are—then move them to action.

expertise

Expertise Across Strategy, Creative, and Execution

Strategy isn’t just big-picture thinking—it’s hands-on, human-centered work across touchpoints. I lead and execute at the intersection of:

Marketing Strategy & Execution

Creative Direction & Branding

Web Design & Development

Advertising & Media Strategy

Data &
Consumer Insights

From the Blog

I write about the psychology behind trust, design, marketing, and what makes brands resonate. Sometimes I write about recovery and reinvention, too.

Behavior-Driven Marketing That Connects

Everything I build—every campaign, every strategy, every message—starts with a single goal: real connection. When marketing aligns with how people naturally think, feel, and behave, it stops feeling like a pitch and starts feeling like a conversation.

I use behavioral science not as a gimmick, but as a guide—to create work that feels intuitive, thoughtful, and human. It’s not just about reach. It’s about resonance.

Because the best marketing doesn’t just get noticed. It builds trust. It creates movement. And it sticks.

work

My Approach

I design strategy the way I design UX: for real human behavior.
That means I don’t just guess what works—I look for the why behind what moves people. Every campaign, flow, and message I create is rooted in behavioral insight, not trends.


I lead by doing, not just directing.
I stay hands-on across branding, marketing, and CX—guiding big-picture strategy while staying close to execution. Whether I’m shaping a narrative or refining a conversion path, I build trust by showing up.


I don’t build for personas. I build for people.
Real people are busy, overwhelmed, skeptical, emotional. My work meets them where they are—then helps move them somewhere better. That’s how trust is built. That’s how brands grow.