I’m Amber Tripp—UX strategist, creative director, and behavioral marketing nerd with a not-so-linear path. I blend design thinking with behavioral science to build brands that connect and strategies that stick. I also write about mindset, leadership, and what it means to stay human—especially after cancer rewired the way I see everything.
Most brand work is either outward-facing (“What do customers think of us?”) or inward-facing (“How do we attract talent?”). The problem is that your buyers and your employees experience the same company. When the story they’re told doesn’t match the reality inside, trust erodes fast. A modern brand has to...
The Problem With Most Digital Branding When everything moves online, many brands default to looking clean, efficient, and safe. They prioritize templates over tone, and automation over connection. But while consistency matters, polish alone doesn’t build trust. People don’t want to interact with brands that feel distant or overly produced....
There are people who change the temperature of a room the second they enter. Not because they’re loud or relentlessly cheerful, but because they carry a steady kind of “we’ll figure it out.” Spend enough time with them and your shoulders drop, your thoughts unclench, and the next step stops...
A little over a year ago, I was coming up the stairs from my basement when I had to stop halfway. I remember sitting down, winded and disoriented, wondering why something so simple felt suddenly impossible. At the time, I didn’t know that a tumor was growing in my nasal...